Notice history

ResolvedOctober 09, 2026 at 3:46 PMUTC
This incident has been resolved.
MonitoringOctober 09, 2026 at 2:43 PMUTC
We have deployed a mitigation for the elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. We are seeing signs of recovery and are monitoring the service to confirm the issue does not recur before resolving this incident.
InvestigatingOctober 09, 2026 at 1:11 PMUTC
We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. Users may experience intermittent failures when making API calls. We are investigating the root cause and will share another update as our investigation continues.

ResolvedSeptember 30, 2026 at 9:02 PMUTC
This incident has been resolved.
MonitoringSeptember 30, 2026 at 7:26 PMUTC
The team has implemented a fix and latency of Atlas Cluster management operations are returning to normal. Clusters that incorrectly appeared as degraded in the Atlas UI are also beginning to correctly update their status.
IdentifiedSeptember 30, 2026 at 7:01 PMUTC
We've identified an issue with metric ingestion that is causing delays to Atlas Cluster management operations for some customers. Clusters may also appear degraded in the Atlas UI while metrics ingestion is delayed; however, the cluster health is unaffected.
InvestigatingSeptember 30, 2026 at 6:51 PMUTC
We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.

ResolvedSeptember 11, 2026 at 3:51 AMUTC
This incident has been resolved.
MonitoringSeptember 11, 2026 at 2:01 AMUTC
Atlas is seeing elevated errors rates of certificate issuance due to a Let's Encrypt outage (https://letsencrypt.status.io/pages/incident/55957a99e800baa4470002da/6aa35c1d892d7304f2747e01). Free and flex tier cluster provisioning may be delayed.
InvestigatingSeptember 11, 2026 at 1:28 AMUTC
We are currently investigating issues related to certificate issuing failures with Lets Encrypt. Free and Flex cluster provisioning may be delayed.

ResolvedAugust 20, 2026 at 10:07 PMUTC
This incident has been resolved.
UpdateAugust 20, 2026 at 9:39 PMUTC
We have deployed a fix, continuing to monitor for any further issues.
UpdateAugust 19, 2026 at 10:00 PMUTC
We are continuing to monitor for any further issues.
UpdateAugust 19, 2026 at 9:58 PMUTC
We are continuing to monitor for any further issues.
UpdateAugust 19, 2026 at 9:57 PMUTC
We are continuing to monitor for any further issues.
MonitoringAugust 19, 2026 at 9:50 PMUTC
We performed remediation steps on all impacted projects. We will continue to monitor for more occurrences of this issue.
IdentifiedAugust 19, 2026 at 8:45 PMUTC
We have identified an issue impacting certain projects containing only Free or Flex clusters. For those clusters, TLS certificates are not being rotated correctly. This could lead to an inability to connect to your Free or Flex cluster. We are working on remediation steps.

ResolvedAugust 18, 2026 at 3:17 PMUTC
This incident has been resolved.

Following the incident, we identified an issue that caused some internal Atlas jobs not to start as scheduled, resulting in delays to certain changes.

The issue was related to this incident "Atlas UI and API Periodic Unavailability" which has been remediated.

Customer clusters and their data were not affected; the impact was limited to the timing of control-plane operations. This jobs issue has been resolved as well.
MonitoringAugust 18, 2026 at 3:04 PMUTC
We have disabled the workload and are monitoring the situation
IdentifiedAugust 18, 2026 at 2:57 PMUTC
We have identified a new workload that was putting more load than expected on the backing system. We are working on disabling it. Customer clusters remain unaffected.
InvestigatingAugust 18, 2026 at 2:10 PMUTC
We are investigating an issue where customers periodically cannot access the Atlas UI or utilize the API. Customer clusters are unaffected.

CompletedAugust 12, 2026 at 5:00 PMUTC
The scheduled maintenance has been completed.
In progressAugust 12, 2026 at 2:00 PMUTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
UpdateAugust 12, 2026 at 1:00 PMUTC
Maintenance will begin as scheduled in 60 minutes.
PlannedAugust 06, 2026 at 8:32 PMUTC
We will perform planned maintenance on Atlas on August 12th from approximately 14:00 to 17:00 UTC.
During this maintenance window, some users may experience slightly elevated latency on operations using the Atlas UI Console and the Atlas Admin API.

No impact is expected to customer cluster performance or data.

We will post updates when maintenance begins and when it completes.

ResolvedAugust 05, 2026 at 12:14 PMUTC
We believe the symptoms of this have largely subsided, looking at both customer cases and our internal metrics. We will share any more information as we get it, but for now resolving this incident as Atlas is fully operational.
InvestigatingAugust 05, 2026 at 5:17 AMUTC
We are investigating an issue with Google Cloud Platform (GCP) capacity that is affecting some MongoDB Atlas customers across multiple GCP regions and geographies. We expect the scope of this issue to continue to expand as our investigation progresses. It currently includes, but is not limited to, multiple GCP regions across North America, Europe, and Asia Pacific/Australia, as well as M50 and S70L instance types.

Customers may experience errors or delays when creating or modifying Atlas clusters, particularly deployments with search nodes. Some customers may also see host-down alerts while this issue is ongoing.

MongoDB is working with GCP to understand the scope of the issue and restore capacity.

Customers encountering provisioning issues may retry later or consider using a different GCP region, cloud provider, or instance size. If you are experiencing a time-sensitive production impact, please contact MongoDB Support through the Support Portal or the in-product support chat.

We will provide another update as more information becomes available.

Delightree - Notice history